Wholesale enquiries
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Our team will get back to you soon with the information you need. In the mean time, check out our FAQs below or read the latest organic news and resources.

Frequently asked questions

How does pallet shipping work?

With your wholesale business account, you can choose pallet shipping for large orders as a cheaper option than regular boxed delivery. To receive pallet shipping, you must have a forklift at your premises.

Where can I see your product list and pricing?

You can see all our products and prices in our regular online store. When you sign up for your wholesale business account, you'll get access to our wholesale portal and pallet shipping options.

How soon will my wholesale account be activated when I sign up?

We will finalise your wholesale account as soon as possible, typically within 1–2 business days.

What is the minimum order cost or quantity for delivery?

We have no order minimums for delivery, but we provide free delivery in Melbourne for orders over $500.

For regional and interstate orders, there is no minimum order size, but delivery fees will apply depending on your location and order weight. See our shipping policy for details.

I'm looking for a particular product, do you stock it?

For questions about individual products, please contact us. In some cases, we may be able to order a specific product in for you.

What is the delivery schedule?

Delivery within Melbourne typically takes 1-2 business days.

Delivery to interstate and regional locations typically takes 3-5 business days.

Can I pick up my order from your store or warehouse?

Yes, choose the pick up option at checkout to pick up your order from our Ferntree Gully warehouse. You'll receive confirmation when your order is ready to collect, usually in 2-4 business days.

What is your delivery area?

We provide deliveries Australia wide through our trusted delivery partner. We also cheaper pallet shipping options for customers with a wholesale business account.

For more information about delivery to your location, please see our shipping policies.

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